BC Ferries has upgraded its fleet

BC Ferries moving to online booking, variable fares

Prices will be discounted for lower-demand times, fee for reservations phased out as web-based system is installed

  • Dec. 3, 2014 12:00 p.m.

BC Ferries plans to move ahead with a website upgrade that will allow passengers to pay for tickets online, avoid reservation fees and pay variable fares depending on demand.

The computer upgrade is to be phased in starting in 2017, with a pilot project for passengers on the main Vancouver-Vancouver Island runs. The system will offer discounted fares for off-peak sailings and advance booking without the current reservation fees.

BC Ferries CEO Mike Corrigan said the project will cost $10-15 million, but based on the experience of other systems, it will increase ridership and reduce costs.

“It’s a variable priced booking system that’s used by golf courses, hotels, airlines,” Corrigan said. “It’s the way the world is moving. Depending how far in advance you book, what restrictions you’re willing to put on yourself, and when you want to play, stay or travel, you’re going to get a different price.”

The price range will be determined by the pilot projects. Passengers will still have the option of showing up at the terminal and paying to board, with a posted price that will be adjusted according to demand for that sailing.

The new booking system was proposed two years ago in a review of ferry operations by Gord Macatee, who reviewed operations when he was appointed BC Ferries Commissioner in charge of rates and service delivery. Macatee must approve the move before it can go ahead.

BC Ferries’ point-of-sale system is 25 years old, and requires manual collection of fares.

BC Ferries projects the new system will increase vehicle and passenger traffic by three to five per cent as it is extended to more routes. By adding food, gift shop and other services to the online order system, the corporation hopes to generate an annual revenue increase of $11 million to $18 million, mostly due to increased traffic.

“People can actually pay for the full ferry service, including the buffet maybe, and some other services when they pay, so when they get to the ferry terminal, they’re basically just verifying their purchase and moving onboard the vessel,” Corrigan said.

BC Ferries is inviting public comment on its proposal until the end of December.

 

Just Posted

Alert Bay, Sointula Sailings affected by bad weather

BC Ferries is holding the Quadra Queen II in dock this morning

Minor Earthquake strikes near Port Hardy

M 4.7 182km SW of Port Hardy

Viral video shows deer killed on Snapchat in Campbell River

RCMP say they have identified those involved and are working with conservation officers

Vancouver Island Firefighters Association Fall Training Seminar

Port Hardy Fire Rescue hosted the Vancouver Island Firefighters Association Fall Training Seminar.

‘Sisters of Song’ choir brings joy to Port Alice singers

“Music is an extreme source of joy for a lot of people.”

VIDEO: Rare comic showing Superman’s 1st appearance to be auctioned

The 1938 comic features Superman hoisting a car over his head

Vigil held for woman whose remains were found on Shuswap farm

Family and friends remember Vernon resident Traci Genereaux and along with five other missing women

Brewers create anti-fascist ale

Not For Nazis Nut Brown Ale made in the Shuswap will be ready in time for Christmas

LETTER: Jumbo Valley is part of Ktunaxa territorial claim

Ktunaxa Nation Council responds to Tom Fletcher column

3,800-plant grow-op busted on First Nation reserve

Three men face charges after RCMP bust a large drug operation on the Soowahlie Reserve near Chilliwack

VIDEO: Government approves funding of $750,000 drug for B.C. woman

Approval comes one day after province announces funding for Soliris on a case-by-case basis

B.C. boy’s social media bid to get levidrome in the Oxford dictionary goes viral

‘It’s been five weeks and has totally blown up today.’

Whistler venues could see 2026 Olympic action

Calgary is looking to cut down on costs

INTERACTIVE MAP: Follow the 2017 Tour de Rock

Follow the Tour de Rock, as they pedal more than 1,000 kilometres fundraising to combat paediatric cancer

Most Read