Of the 875 calls, emails, text and webchats bc211 received from Vancouver Islanders last year, 23 per cent involved housing and homelessness.

Housing, healthcare and more: bc211 connects residents to resources

211 Day celebrates community success stories

On Feb. 11, British Columbians celebrate 211 Day, and province-wide access to help where and when they need it. Created in partnership with United Way, bc211.ca is the BC-wide resource that links residents to community, social and government resources on a comprehensive range of topics from employment assistance to mental health support to housing assistance.

On Vancouver Island and in the Lower Mainland, residents can also find phone, text, and live web chat support for innumerable questions people have.

A snapshot of local needs

What bc211.ca also does is provide a snapshot of current issues affecting B.C. communities. For example, it likely comes as no surprise that the No. 1 reason people accessed bc211 last year was to find help with housing and homelessness.

  • Of the 875 calls, emails, text and webchats bc211 received from Vancouver Islanders last year, 23 per cent involved housing and homelessness. Reasons for housing issues varied, and included women fleeing domestic violence, eviction and problems with rental housing.
  • 17 per cent concerned mental health and 15 per cent health generally
  • 13 per cent of people sought information about income and financial assistance.
  • 10 per cent sought information about substance use.

United Way Greater Victoria responded

Recognizing the concerns involving housing and homelessness, United Way Greater Victoria worked with partners comprising the Greater Victoria Extreme Weather Response Plan to create a new resource: the Shelter and Street Help Line via 2-1-1.

The help line assists people find a warm place to stay on any given night, when 1,300 people are typically living on Victoria’s streets. The help line also means that frontline responders can direct people in need to shelters with beds or mats available.

More than 100 people have been helped by the Shelter and Street Help Line since it launched Nov. 30. One family’s home burned down. Another caller was looking for shelter for somebody leaving detox.

One-stop link to the information you need

Regardless of where you are in the province, bc211.ca is there to help, connecting individuals 24/7 with current, reliable information about community resources close to home.

Find information about home care, non-clinical health resources, day programs and more, all easily accessed through the one-stop website. Topics are also tailored to aboriginal, immigrant and senior and youth communities, making it simple to access the information you need.

Optimized for mobile devices, access information at home or on the go. Or you can chat online at bc211.ca daily from 8 a.m. to 11 p.m.

Just Posted

Village of Port Alice presents financial plan for 2020-2024

In this plan, the village reduced their budgeted expenditures for 2020 by 24% from 2019.

Conservation: Two elk unlawfully shot in Northern Vancouver Island

‘The elk also did not have all of the edible portions of meat removed’

Nanaimo, Royal Jubilee to be Vancouver Island’s COVID-19 frontline hospitals

Other Island hospitals will be admitting COVID-19 patients and will be used in a support role

Port Hardy’s annual summer festival FILOMI Days cancelled due to COVID-19 pandemic

Port Hardy’s biggest community celebration happens every year from July 17 to 19.

Reflecting on life during a pandemic

‘This is really a once in a lifetime moment where everything has come to a grinding halt’

COVID-19: 4 new deaths, 25 new cases but only in Vancouver Coastal, Fraser Health

A total of 1,291 people have tested positive for the novel coronavirus

B.C. secures motel, hotel rooms for COVID-19 shelter space

Community centres, rooms reserved for pandemic self-isolation

Sanders drops 2020 bid, leaving Biden as likely nominee

Sanders plans to talk to his supporters later Wednesday

B.C. faith leaders, Horgan discuss need for virtual religious ceremonies

Leaders were open to providing other ways to celebrate during the pandemic

Emergency COVID-19 funding now available for children with special needs

Funding to be used to help support families through uncertain times of pandemic

Revenue dip needed to qualify for wage subsidy drops to 15% in March: Trudeau

Wage subsidy would over 75% of each employee’s salary for qualifying businesses

B.C. closes all provincial parks for COVID-19 protection

Easter weekend approaches, camping already closed

Air Canada says it will apply for wage subsidy to rehire workers after cutting 16,500 jobs

Air Canada said March revenues fell by more than 30 per cent year over year

Most Read