Of the 875 calls, emails, text and webchats bc211 received from Vancouver Islanders last year, 23 per cent involved housing and homelessness.

Housing, healthcare and more: bc211 connects residents to resources

211 Day celebrates community success stories

On Feb. 11, British Columbians celebrate 211 Day, and province-wide access to help where and when they need it. Created in partnership with United Way, bc211.ca is the BC-wide resource that links residents to community, social and government resources on a comprehensive range of topics from employment assistance to mental health support to housing assistance.

On Vancouver Island and in the Lower Mainland, residents can also find phone, text, and live web chat support for innumerable questions people have.

A snapshot of local needs

What bc211.ca also does is provide a snapshot of current issues affecting B.C. communities. For example, it likely comes as no surprise that the No. 1 reason people accessed bc211 last year was to find help with housing and homelessness.

  • Of the 875 calls, emails, text and webchats bc211 received from Vancouver Islanders last year, 23 per cent involved housing and homelessness. Reasons for housing issues varied, and included women fleeing domestic violence, eviction and problems with rental housing.
  • 17 per cent concerned mental health and 15 per cent health generally
  • 13 per cent of people sought information about income and financial assistance.
  • 10 per cent sought information about substance use.

United Way Greater Victoria responded

Recognizing the concerns involving housing and homelessness, United Way Greater Victoria worked with partners comprising the Greater Victoria Extreme Weather Response Plan to create a new resource: the Shelter and Street Help Line via 2-1-1.

The help line assists people find a warm place to stay on any given night, when 1,300 people are typically living on Victoria’s streets. The help line also means that frontline responders can direct people in need to shelters with beds or mats available.

More than 100 people have been helped by the Shelter and Street Help Line since it launched Nov. 30. One family’s home burned down. Another caller was looking for shelter for somebody leaving detox.

One-stop link to the information you need

Regardless of where you are in the province, bc211.ca is there to help, connecting individuals 24/7 with current, reliable information about community resources close to home.

Find information about home care, non-clinical health resources, day programs and more, all easily accessed through the one-stop website. Topics are also tailored to aboriginal, immigrant and senior and youth communities, making it simple to access the information you need.

Optimized for mobile devices, access information at home or on the go. Or you can chat online at bc211.ca daily from 8 a.m. to 11 p.m.

Comments are closed

Just Posted

Climate change panel hosted at North Island Secondary School

The panel focused on combating fear, finding solutions, and encouraging youth.

People’s Party of Canada plan to have a candidate in the North Island-Powell River riding

Elections Canada formally recognized the North Island—Powell River PPC Association

NVIATS takes over NIEFS space in Thunderbird Mall

“We were approached by NIEFS, they’re going to be downsizing”

Port Hardy Reigns compete in Nanaimo at Island Championships

“We are very fortunate to have this opportunity for our youth in Port Hardy”

Derina Harvey Band – Heartfelt, Energetic, Celtic rock comes to Port Hardy

Front-woman Derina Harvey leads this Celtic-rock act, who offer an authentic east-coast experience.

VIDEO: Killer whales hunt for seals in Vancouver harbour

Bigg’s killer whales feed on marine mammals like seals, sea lions, dolphins and even other whales

Sports Talk with Tyson: First round of the season at Seven Hills Golf and Country Club

“I usually golf with my best friend Brian, and it’s always entertaining whenever we hit the links”

VIDEO: B.C.’s waving granny gets incredible send-off from school kids

Tinney Davidson has been waving at students on their way to school for over 11 years, but is moving in a month

Struggling B.C. adoption agency elects new board that intends to keep it open

The previous board announced that Choices would close May 31

Island-born Snowbirds pilot enjoying homecoming in skies over Comox

Logan Reid once stood clinging onto the fence outside the Comox Air… Continue reading

Attack on student in Courtenay ‘way more than bullying’, says mom

A Comox Valley mother said “it was way more than bullying” at… Continue reading

Vancouver man, 19, charged in human trafficking case involving teen girl

The 16-year-old girl was reported missing and later discovered in Vancouver

Bradshaw’s Photo Highlight: A Cluxewe sunset

“I’ll walk the beach when the sun is just starting to emit that warm afternoon glow”

Most Read