911 service goes private

The RCMP will be relieved of 911 call answering services and a private company will take on that share of the responsibility.

COMOX—The RCMP will be relieved of 911 call answering services and a private company will take on that share of the responsibility, following a study of options for emergency call-taking and fire dispatch by the North Island 911 Corporation.

The Corporation’s board of directors voted to contract with E-Comm for 911 call answering services, and to continue to have fire dispatch services provided by the Campbell River fire department.

The Corporation had hired Pomax, a firm providing independent consulting expertise to public safety and public service organizations since 1996, to undertake an analysis of the options for 911 call answering after the RCMP, which had provided that primary call answering service, advised that it was not part of the force’s core business and that the price would be going up.

The analysis looked at current and future cost increases facing the service, efficiency and effectiveness of service delivery.  There were no concerns with the performance of the existing contracted service providers – RCMP and Campbell River fire department.

“This is probably the most profound decision this board will ever make,” said North Island 911 Corporation president Jon Ambler. “This is an operational business and in some cases the operations involve life and death. E-Comm has proven strength in primary call answering for 911, and Campbell River Fire Department has proven strength in fire dispatch. Both organizations are operationally ready, right now, to provide these vital services for our citizens and visitors.”

The cost of the new model for the “public safety answering point” (PSAP) 9-1-1 call answering will be $2,003,510 over a five year period, approximately $1.7 million less than it would have been under a new agreement with the RCMP.

The new model is anticipated to take effect in the fall of 2014, with the agreement covering a five year period, able to be renewed. The previous contract with the RCMP expired in March 2014.

The North Island 911 Corporation was established in 1995, and manages the provision of 9-1-1 to the regional districts of Comox Valley, Strathcona, Mt. Waddington and Alberni-Clayoquot, Powell River and a portion of the Nanaimo Regional District. The Comox Valley Regional District provides administrative services for the corporation.

 

Just Posted

Cafe Guido manager spills the beans on new coffee shop drive-thru

“The core drink menu is the same, but there will be new drinks - new cold drinks and new food”

Arrest made in Port Alice mail bomb incident

A 73 year old resident of Whitehorse, Yukon, was arrested on September 13th and remains in custody.

Municipal spending outpaces population growth 4-fold in B.C.: report

Canadian Federation of Independent Business has released its annual operational spending report

Three mayoral races in the North Island

Elections BC has finalized their nomination list for municipal, local elections for… Continue reading

Port Hardy resident furious over smart meter installation

“They came into my house without consent and it wasn’t even a BC Hydro employee.”

‘Fire tornado’ erupts as firefighters battle interior B.C. wildfire

Firefighters near Vanderhoof were taken by surprise

Syrian family can, finally, feel safe after settling in B.C.

Anglican Church of the Holy Trinity White Rock meets sponsored family for the first time

1st private moon flight passenger to invite creative guests

The Big Falcon Rocket is scheduled to make the trip in 2023, SpaceX founder Elon Musk announced at an event Monday at its headquarters near Los Angeles.

‘Game of Thrones,’ ‘Mrs. Maisel’ triumph at Emmys

In a ceremony that started out congratulating TV academy voters for the most historically diverse field of nominees yet, the early awards all went solely to whites.

Korean leaders meet in Pyongyang for potentially tough talks

South Korean President Moon Jae-in began his third summit with North Korean leader Kim Jong Un on Tuesday.

Russia blames Israel for plane shot down by Syrian missile

A Russian reconnaissance aircraft was brought down over the Mediterranean Sea as it was returning to its home base inside Syria, killing all 15 people on board.

Vancouver park board passes motion to learn Indigenous place names

The name of Vancouver’s Stanley Park is now up for debate as the city’s park board confronts its colonial past and pursues reconciliation.

Champ golfer from Spain killed in Iowa; suspect charged

Police said Celia Barquin Arozamena was found dead Monday morning at Coldwater Golf Links in Ames, about 30 miles north of Des Moines.

Trudeau upset after meeting with Saskatchewan chiefs

Trudeau is upset about how time was managed in a recent meeting

Most Read