Shari O’Neill thinks mailing rebate cheques for less than $5 is wasteful and will amount to “stale cheques,” a loss of savings for ICBC customers. (Twitter/Shari O’Neill)

Shari O’Neill thinks mailing rebate cheques for less than $5 is wasteful and will amount to “stale cheques,” a loss of savings for ICBC customers. (Twitter/Shari O’Neill)

‘A colossal waste’: B.C. woman questions why ICBC issued $1 rebate cheque

Shari O’Neill says the corporation should credit rebates less than $5 into customer accounts

Shari O’Neill is questioning why she received a car insurance rebate cheque from ICBC for $1 this week.

The cheque is one of the first batches of being mailed out by the Insurance Corporation of B.C. after a cyberattack hampered a third-party vendor.

“Based on what I pay, I expected way more than a dollar,” the Coquitlam resident told Black Press Media.

The business owner had two cars insured during the qualifying period and paid upwards of $200 a month for discounted insurance on a 1994 Toyota Tacoma and 2017 GMC Yukon.

After posting the amount to Twitter, ICBC responded: “We’re committed to ensuring customers receive all the savings owed to them.”

“As part of this commitment, we will be issuing refund cheques for any amount of $1 or more. This approach is a change from our historical practice of not issuing cheques for $5 or less.”

RELATED: ICBC paying out COVID-19 rebates in March, averaging $190

The B.C. government said customers are to receive a one-time rebate averaging $190 after ICBC saved $600 million from a decrease in crash claims due to the COVID-19 pandemic. 

O’Neill is concerned the Crown corporation is utilizing resources to send out cheques that will ultimately go uncashed.

“It’s the dollar amount. How much did it cost to send those sorts of cheques out? I’m not going to be the only one who gets that $1 or $5.”

“It’s just silly. I’m not gonna cash it.”

If she did, O’Neill worries her bank’s deposit fee might leave her with a rebate of just cents.

She said ICBC should have credited rebates of $5 or less to customer accounts, to be used the following year.

If not, “all that money is going to sit in stale cheques. What a colossal waste.”

READ MORE: ICBC COVID rebate cheques may be delayed weeks due to cyberattack

RELATED: ICBC distributes 1st batch of 30,000 COVID rebate cheques after cyberattack delays



sarah.grochowski@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

ICBC

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Port Hardy Minor Hockey logo
Port Hardy Minor Hockey hands out year-end awards

The ‘Outstanding Parent Volunteer Award’ went to Kimberly Hunt and Blair Isaac.

Melissa Milligan is working to build a disc golf course in Port Hardy. (Submitted photo)
Port Hardy’s disc golf survey results are in

138 people in total took the survey, with 94 per cent voting yes.

RCMP display some of the fish seized from three suspects who pleaded guilty to violating the Fisheries Act in 2019, in this undated handout photo. THE CANADIAN PRESS/HO - RCMP
3 banned from fishing, holding licences after overfishing violations in Gold River area

Mounties seized the group’s 30-foot fishing vessel and all equipment on board at the time

A 3.0-magnitude earthquake occurred off Ucluelet just after 12:30 a.m. on April 10 and was reportedly felt as far south as Oregon. (Map via United States Geological Survey)
Quake off Ucluelet reportedly felt as far south as Oregon

Magnitude 1.5 earthquake also reported off Vancouver Island’s west coast hours earlier

Mya Servatius and Marilyn May handing out gift baskets to seniors. (Michelle Tremblay photo)
NISS students practice kindness by giving gifts to seniors

This project wasn’t part of a class at NISS, or for any extra credit.

Burnaby MLA Raj Chouhan presides as Speaker of the B.C. legislature, which opened it spring session April 12 with a speech from the throne. THE CANADIAN PRESS
B.C. NDP promises more health care spending, business support in 2021 budget

John Horgan government to ‘carefully return to balanced budgets’

Dr. Bonnie Henry gives her daily media briefing regarding Covid-19 for the province of British Columbia in Victoria, B.C, Monday, December 7, 2020. THE CANADIAN PRESS/Jonathan Hayward
B.C. urges people to stay in their neighbourhoods, discourages out-of-household meet-ups

Dr. Bonnie Henry says there should be no travel, even to the next city over

Dr. E. Kwok administers a COVID-19 vaccine to a recipient at a vaccination clinic run by Vancouver Coastal Health, in Richmond, B.C., Saturday, April 10, 2021. THE CANADIAN PRESS/Jonathan Hayward
Most Canadians plan to get COVID-19 vaccine, but safety fears drive hesitancy: poll

This comes as confidence in governments is plummeting in provinces being hit hardest by the pandemic

Marathon of Hope runner Terry Fox is shown in a 1981. (THE CANADIAN PRESS/CP)
Terry Fox’s legacy of resilience resonates during COVID-19 crisis, says brother

Fred Fox said his brother’s legacy of resilience has taken on renewed resonance as COVID-19 rages on

A youth was arrested following a car crash on Wallace Street on Saturday, April 10. (Karl Yu/News Bulletin)
Onlookers laugh and jeer as B.C. teen beaten, then forced to strip and walk home

Police arrest older teen, call video shared on social media ‘disturbing’

A lady wears a sticker given out after receiving a COVID-19 vaccine at a clinic in Richmond, B.C., Saturday, April 10, 2021. THE CANADIAN PRESS
B.C.’s COVID-19 case count slows after last week’s peak

3,219 new cases since Friday, 18 additional deaths

North Cowichan councillor Tek Manhas did not violate the municipality’s code of conduct by posting a sexist meme on Facebook, council concludes. (File photo)
B.C. municipality to take no action against councillor who posted sexist meme

Tek Manhas’s meme doesn’t violate North Cowichan council’s code of conduct, municipality concludes

A 41-person air task force, including 12 members from 407 Long Range Patrol Squadron at 19 Wing Comox, seized more than $3 million CND worth of cocaine as part of Op Caribbe. Photo by Canadian Armed Forces Operations/Facebook
Vancouver Island team helps make $368 million three-tonne cocaine seizure

12 members from 19 Wing Comox involved in Op Caribbe

Killer whales surface near Sebastion Beach in Lantzville on Sunday, April 11. (Photos courtesy Ella Smiley)
Chainsaw and friends near the beach thrill orca watchers in Lantzville

Jagged-finned orca named Chainsaw and 17 others spent hours off Sebastion Beach this weekend

Most Read