A Boeing 737 MAX 7 takes off on its first flight, Friday, March 16, 2018, in Renton, Wash. (AP Photo/Jason Redmond)

Air passenger rights: 6 things about what the Liberals are offering

For 3- to 6-hour delays, compensation is $400. Between 6 and 9 hours, $700. Over 9 hours is $1,000

The Liberals will publish the draft text of their long-promised air passenger bill of rights by Saturday, launching a 60-day public consultation for any final changes. Here are six things to know about the regulations.

1) For larger airlines, compensation for delays and cancellations is based on how many hours late you arrive at your destination — so long as the reasons for the delay were within the airline’s control and not related to safety issues. All the figures, once finalized, will increase with inflation.

For delays between three and six hours, compensation is $400. Between six and nine hours, $700. And over nine hours is $1,000.

Compensation rules are different for smaller or low-cost airlines, particularly for airlines that service the North. Passengers can receive $150 for delays of three to six hours. The payments go to $250 for delays between six and nine hours, and $500 for delays of nine-plus hours.

READ MORE: Raccoon delays Air Canada flight by nearly 7 hours

2) If you’re denied boarding, a similar sliding scale of payments apply. If you’re bumped from a flight and the ensuing delay hits six hours, you can receive $900. Delays between six and nine hours equal a $1,800 payment. And over nine hours is $2,400. But unlike delays or cancellations, an airline would have to pay up in cash, for instance, on the spot.

3) Bag lost or damaged? The Liberals want to require airlines to pay up to $2,100 in compensation — rules that are already enshrined in an international travel convention. The proposed regulations would also require airlines to refund any baggage fees.

4) The regulations would require airlines to provide food, water, air conditioning and use of bathrooms during tarmac delays, but not require a flight unload passengers until a delay hits three hours — or 90 minutes more than a Senate committee recommended. However, the three hour limit can get one 45 minute extension if the flight is likely to take off during that period.

5) Airlines will also be required to seat children near their parents, eliminating the need for parents to pay an additional seat-selection fee. The rules give the airlines some leeway based on age. Children under five must be seated right beside their parents. Children five to 11 must be in the same row, separated by no more than one seat. Children 12 and 13 years old cannot be separated by more than one row.

6) Violations of the rules could cost airlines up to $25,000 in fines. If, for example, airlines don’t communicate quickly and simply what is going on with your flight, or don’t rebook you onto a flight promptly, they will be penalized.

The Canadian Press

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Comments are closed

Just Posted

North Island Elementary students published in short story collection

Five Fort Rupert Elementary students are now bonafide authors

MP asks Minister of Transport for review of safe crew levels on new ferries

The new ferries were approved to run with smaller crew sizes, raising safety concerns

$8,179,919 in grant funding announced for North Island communities

This local funding is part of over $228 million in grants going to B.C. communities.

Port Hardy earns Bear Smart certification

Community committed to living safely alongside bears

Funding police would be ‘most expensive single budget item we would have’ says Port Hardy councillor

‘we’re not panicking — I can’t see our population numbers jumping up that high that quick’

VIDEO: Musqueam Chief captures captivating footage of bald eagle catching meal

‘This is why we have chosen to live here since time immemorial,’ Chief Wayne Sparrow’s nephew says

Police ramp up efforts to get impaired drivers off B.C. roads this summer

July is dedicated to the Summer CounterAttack Impaired Driving Campaign

Migrant workers stage multi-city action for full status amid COVID-19 risks

‘COVID-19 has exacerbated an existing crisis’

Okanagan school drops ‘Rebels’ sports team name, citing links with U.S. Civil War

Name and formerly-used images “fly in the face” of the district’s human rights policy, says board chair

PHOTOS: B.C.’s top doc picks up personalized Fluevog shoes, tours mural exhibition

Murals of Gratitude exhibit includes at least one portrait of Henry alongside paintings of health-care workers

In troubled times: Independence Day in a land of confusion

Buffeted by invisible forces and just plain worn out, the United States of America celebrates its 244th birthday

Stop enforcing sex work laws during COVID-19, advocates say

There are provisions in Canada’s prostitution laws that make workers immune from prosecution, but not from arrest

Liberal party finished 2019 having spent $43 million, raised $42 million

All political parties had until midnight June 30 to submit their financial reports for last year

B.C. teacher loses licence after sexual relationships with two recently-graduated students

The teacher won’t be allowed to apply for a teaching certificate until 2035

Most Read