Passengers wait to check in at Trudeau Airport in Montreal on July 19, 2017. (THE CANADIAN PRESS/Ryan Remiorz)

Airline passengers could get up to $2,400 for delays, damaged bags: Canadian agency

Canadian Transportation Agency is releasing draft regulations for public feedback

Air passengers who are bumped from overbooked flights or who are forced to sit through long delays could receive up to $2,400 under proposed regulations for the government’s promised passenger bill of rights.

The proposed compensation will use a sliding scale with larger airlines and longer delays requiring bigger compensation payments.

The Canadian Transportation Agency is releasing the draft regulations for public comment with an aim to having the rules take effect by next summer.

READ MORE: Airline passenger-rights bill claws back protections for travellers, advocate says

The regulations would also force airlines to automatically seat children under age 14 next to their parents rather than require them to pay an additional fee to select their own seats.

Scott Streiner, the chairman of the Canadian Transportation Agency, says a key aspect of the rules is an expectation that airlines clearly communicate with passengers about the status of their flight.

The rules making up the air passenger bill of rights being unveiled today lays out the minimum standards airlines will have to follow for situations in their control, lest they face a $25,0000 fine.

The Canadian Press

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Social media a blessing and a curse during time of crisis: B.C. communication expert

‘In moments of crisis, fear is very real and palpable,’ says SFU’s Peter Chow-White

COVID-19: Isolation exemptions to frontline workers a danger to patients, say Island Health employees

Staff exempt from self-isolation upon return from international travel according to Island Health

North Island community groups are adapting due to COVID-19

‘The coronavirus and its effects make this a challenging time for us all’

B.C. COVID-19 contact restrictions working, Dr. Bonnie Henry says

’Not out of the woods yet’ as next two weeks are critical

Funding has been denied for Port Hardy’s much anticipated Multiplex Pool Project

‘reviewing alternatives and opportunities in the coming months to address the aging infrastructure’

Evening world update: U.S. restrictions extended 30 days; NY deaths near 1,000

Comprehensive world update, with the latest developments in the COVID-19 crisis

‘It’s up to us: Recently-returned B.C. couple urges Canadians to take COVID-19 seriously

Garrett Kucher and Tory Apostoliuk make it home after almost a week of lockdown in Spain

‘Nothing concrete’: Tenants, landlords lack details after B.C. unveils COVID-19 rental aid

Single mom in Golden says she’s already going to the food bank after being laid off

Speed, alcohol not ruled out as factors in crash that left one person dead

Police watchdog, Campbell River Major Crimes Unit are investigating

Canada will make sure masks sent by China meet quality standards: Trudeau

Chinese Embassy tweeted that China was sending 30,000 medical masks along with gowns, gloves and goggles

B.C. issues guidelines about distancing, reusable bags to grocery stores amid COVID-19

Hand sanitizer and markers to keep lines two metres are apart are needed, province says

No plans to call in military right now to enforce COVID-19 quarantine: Trudeau

Trudeau unveils $7.5M for Kids Help Phone, $9M for vulnerable seniors amid COVID-19

QUIZ: How much do you know about the Olympics?

Put your knowledge to the test with these 12 questions

Most Read