BC Ferries has upgraded its fleet

BC Ferries moving to online booking, variable fares

Prices will be discounted for lower-demand times, fee for reservations phased out as web-based system is installed

  • Dec. 3, 2014 12:00 p.m.

BC Ferries plans to move ahead with a website upgrade that will allow passengers to pay for tickets online, avoid reservation fees and pay variable fares depending on demand.

The computer upgrade is to be phased in starting in 2017, with a pilot project for passengers on the main Vancouver-Vancouver Island runs. The system will offer discounted fares for off-peak sailings and advance booking without the current reservation fees.

BC Ferries CEO Mike Corrigan said the project will cost $10-15 million, but based on the experience of other systems, it will increase ridership and reduce costs.

“It’s a variable priced booking system that’s used by golf courses, hotels, airlines,” Corrigan said. “It’s the way the world is moving. Depending how far in advance you book, what restrictions you’re willing to put on yourself, and when you want to play, stay or travel, you’re going to get a different price.”

The price range will be determined by the pilot projects. Passengers will still have the option of showing up at the terminal and paying to board, with a posted price that will be adjusted according to demand for that sailing.

The new booking system was proposed two years ago in a review of ferry operations by Gord Macatee, who reviewed operations when he was appointed BC Ferries Commissioner in charge of rates and service delivery. Macatee must approve the move before it can go ahead.

BC Ferries’ point-of-sale system is 25 years old, and requires manual collection of fares.

BC Ferries projects the new system will increase vehicle and passenger traffic by three to five per cent as it is extended to more routes. By adding food, gift shop and other services to the online order system, the corporation hopes to generate an annual revenue increase of $11 million to $18 million, mostly due to increased traffic.

“People can actually pay for the full ferry service, including the buffet maybe, and some other services when they pay, so when they get to the ferry terminal, they’re basically just verifying their purchase and moving onboard the vessel,” Corrigan said.

BC Ferries is inviting public comment on its proposal until the end of December.

 

Just Posted

Port Hardy council hesitant to formalize question period in agendas, refers it to committee

In first act as new council, representatives were uncertain about formalizing question periods.

Gas prices on Vancouver Island to drop six cents

But a ‘volatile’ market could lead to increases in the coming weeks

Mt. Waddington’s Salvation Army releases eye-opening statistics report for 2017

Shelter overnight stays saw a 431 per cent increase since 2014.

B.C. Legions in need of young members to continue aiding veterans into the future

Lest we forget what thousands of men and women did to fight for Canada’s freedoms – but without new membership, many Legion chapters face dwindling numbers

BC Ferries passengers wait to leave Vancouver Island after Remembrance Day

Traffic aboard BC Ferries slows after Remembrance Day long weekend

People flocking to Vancouver Island city to see hundreds of sea lions

Each year the combination of Steller and California sea lions take over Cowichan Bay

Vancouver Island remembers

Important stories shared as Islanders salute those who made the greatest sacrifice

Talent show: B.C. girl, 8, memorizes entire periodic table

Grade 4 student Maya Lakhanpal heads to B.C. talent show finals with unique talent

B.C. teacher suspended 5 days for touching colleague’s buttocks

Lancer Kevin Price of Chilliwack has handed the retroactive suspension for 2017 incidents

Commercial trucks banned from left lane of Coquihalla

B.C.’s Ministry of Transportation has introduced a new program that hopes to prevent accidents and closures on the Coquihalla Highway.

Black Panther claw, Power Rangers blade among 2018’s ‘worst toys,’ safety group says

The World Against Toys Causing Harm organized announced its 46th annual list in Boston on Tuesday

Threat of extremism posed by proportional representation overstated: academics

As B.C. voters decide on electoral reform, the Vote No side is cautioning that the system would allow extremists to be elected

Investigation underway into reported sexual assault at B.C. naval base

An Oct. 5 allegation is being investigated by Canadian Forces National Investigation Service

What now for Calgary, Canada and Olympic Games after 2026 rejection?

Calgary, along with the 2010 Winter Games in Vancouver and Whistler, B.C., made Canada a player in the international sport community

Most Read