(The Canadian Press files)

Drivers ‘treated unfairly’ by ICBC rate overhaul can contact B.C.’s Ombudsperson

Office can look into unfair applications of the new rate structure

People unhappy with how the new ICBC system is working can now report issues to the B.C. Ombudsperson.

In a news release Thursday, the Office of the Ombudsperson said Jay Chalke can look into unfair applications of the new rate structure.

“Vehicle owners should take a close look at their next insurance policy to ensure the information being considered by ICBC in determining their renewal rate, such as accident history, is accurate,” said Chalke.

“We recommend that vehicle owners try to solve their problems directly with ICBC and its agents first, but if they still believe they have been treated unfairly, our investigators may be able to look more closely at individual complaints.”

Chalke said “fairness issues” often arise whenever public bodies like ICBC implement major changes.

The new rate structure is a more driver-based insurance model that will see driving experience and crash history play a bigger role in determining premiums.

Do you think your new rate is unfair? Tweet to us or send us a Facebook message.

READ MORE: B.C. drivers can calculate new insurance rates ahead of ICBC changes

READ MORE: ICBC insurance renewals get more complicated this year


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Just Posted

Northbound lanes re-open along Malahat after small rockslide near Goldstream

Drivers asked to use caution, clean-up crews have finished on-site

VIDEO: North Island man trapped under ATV for days shows promise at Victoria hospital

Out of induced coma, 41-year-old is smiling, squeezing hands and enjoying sunshine

Crime on the rise? Here’s Port Hardy RCMP’s third quarter report for 2019

The Port Hardy RCMP has so far opened 3,349 files in 2019, with only the fourth quarter left.

Tri-Port honours the fallen on Remembrance Day

Check out the North Island Gazette’s Remembrance Day photo gallery from Port… Continue reading

Alumni vs. Midgets hamper game set for Nov. 23 in Port McNeill

“We really want to make this a special day on the North Island”

Teen with cancer whose viral video urged Canadians to vote has died, uncle tweets

Maddison Yetman had been looking forward to voting in her first federal election since junior high school

Striking Vancouver hotel workers, employer reach ‘tentative’ agreement

Employees of the Rosewood Hotel Georgia have been out at picket lines since talks broke off on Sept. 21

Environmental and animal rights activists chain themselves to front doors of Kelowna bank

The group is protesting Interior Savings Credit Union’s support of Kelowna Ribfest

Cold, stormy winter forecast across much of Canada, The Weather Network predicts

In British Columbia temperatures will be slightly above normal and precipitation will be just below normal

Cell phone tickets worse tax grab than speed limits, SenseBC says

Distracted driving statistics questioned as B.C. tickets pile up

Rowing Canada, UVic investigate celebrated coach for harassment, abuse

Lily Copeland says she felt intimidated and trapped by Williams

Cleanup in the works after tanker truck fire leads to oil spill in B.C.’s Peace region

The province said the majority of the spilled oil likely burned away in the fire.

Fisherman missing near Lake Cowichan’s Shaw Creek

Family is asking for everyone and anyone to keep their eyes open,… Continue reading

BC VIEWS: Action needed on healthcare workplace violence

While we’ve been talking about it, the number of B.C. victims has only grown

Most Read