File photo.

How to avoid fly-by-night moving companies

The Better Business Bureau and the Canadian Association of Movers give their tips

The Better Business Bureau and the Canadian Association of Movers have teamed up to set standards for ethical business practices and help prevent people from getting scammed when needing to move.

“Unfortunately, fly-by-night and no-name ‘truck-for-hire’ groups have been known to take advantage of the fact that consumers are under emotional and financial pressures, as well as time constraints when moving,” said Danielle Primrose, president and CEO of BBB, in a news release on Tuesday.

The organizations received more than 700 complaints against movers and storage-related companies in 2018.

According to Nancy Irvine, president of CAM, the best possible way to make a move a smooth transition is research.

RELATED: The dos and don’ts of hiring a mover

“It’s not like buying a pair of shoes. You are entrusting your entire lifelong belongs to someone you likely don’t know. There are many factors to look at – not just price. Remember that the cheapest price might turn into the costliest move,” said Irvine.

A few examples of what could go wrong: missed delivery or pick-up dates, lost or damaged belongings, charges that exceed the estimate, and claim disputes for lost and/or damaged items.

The bureau also warned people to be aware and suspicious of unmarked rental trucks as opposed to clearly marked and company-owned.

Most professional movers wear uniforms, undergo background checks, and provide a tracking number. Movers who persuade clients to go without a written contract should also be avoided.

The organizations recommended checking out their websites to see reviews and ratings of moving companies and contractors. Some red flags to look out for are if a mover does not provide replace valuation protection details, company address, proof of workers’ compensation, or a GST number.


newsroom@100milefreepress.net

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

VIDEO: Internet famous Yukon-based bhangra dancer explores Vancouver Island

Gurdeep Pandher spreads joy through dance, forms cross-cultural connections amid pandemic

Build a new pool or fix the old? Port Hardy mayor wades in

‘… whatever we do going forward we want the support of the community’

Fear and ignorance have spiked racism in the province: B.C’s human rights commissioner

Kasari Govender has been virtually interacting with citizens in remote, rural areas to address concerns of discrimination

COVID-19 tests come back negative in remote First Nation community

“There are no suspected cases in the community at this time.”

QUIZ: Do you know the truth?

In what has been described as a post-truth era, how much do you know about truth and lies?

NHL playoffs: Canucks to meet St. Louis Blues in Round 1

Vancouver takes on defending champs beginning Wednesday

Simon Cowell breaks his back falling from electric bike

Incident happened at his home in California

Unofficial holidays: the weird and wonderful things people celebrate around the world

On any given day of the year, there are several strange, silly or serious holidays to observe

Missing teen visiting Courtenay found safe

She had last been seen going for a walk on Aug. 6

Moving on: Tanev scores 11 seconds into OT as Canucks oust Wild

Vancouver beats Minnesota 5-4 to move into first round of NHL playoffs

Fitness non-profit challenges citizens to invent a game to be physically active

The campaign was launched after a study showed only 4.8 per cent of children and youths in Canada met required standards of the 24-hour movement guidelines

Gene editing debate takes root with organic broccoli, new UBC research shows

Broccoli is one of the best-known vegetables with origins in this scientific haze

VIDEO: U.S. Air Force pilot does fly-by for B.C. son amid COVID border separation

Sky-high father-son visit plays out over White Rock Pier

Most Read