A Winnipeg Jets fan looks for tickets for the Jets inaugural game against the Montreal Canadiens at the MTS Centre in Winnipeg, Sunday, Oct. 9, 2011. Kijiji Canada says it will remove the option to sell event tickets on its platform as the shift to digital has made reliability in the category a challenge. THE CANADIAN PRESS/Jonathan Hayward

Kijiji Canada cuts ticket option from site as digital issues prove challenging

Kijiji made the move to combat issues that digital tickets have created issues around authenticity

Kijiji Canada is removing the option to sell event tickets on its platform due to authentication and other challenges encountered in the shift to digital from physical tickets.

The online buy and sell site, owned by eBay Inc., said Monday it cut the option to sell tickets, effective immediately. But listings already posted will stay up until they expire. All postings will expire in 60 days.

Kijiji made the move to combat issues that digital tickets have created issues around authenticity, especially as they can be bought and sold directly online. It said the tickets category is growing in popularity but is also a contentious space — as even buyers who do their due diligence find it difficult to verify the validity of tickets they purchase.

“The shift from physical tickets to digital over the years has made it hard, it’s posed some challenges for Kijiji,” said general manager Matthew McKenzie.

“There’s always risks related to purchasing tickets from private sellers. And there’s also just an emotional piece too. If you’re looking to go to a concert and maybe time is of the essence and you make that decision that you might not typically have made.”

The company had previously restricted resales of Toronto Raptors tickets for the NBA Championships as seat prices soared into the tens of thousands of dollars.

Kijiji will prevent event ticket listings elsewhere on the site through a combination of automated monitoring, customer support teams, and users being able to flag posts.

Users will still be able to sell community event tickets through the community category.

Ebay, however, will still have a significant stake in the ticket-resale market as the owner of ticket site StubHub.

Ticket reselling has been a hot button issue as fans and some artists balk at inflated ticket prices, sometimes driven up by “scalper bots,” which are able to purchase large amounts of tickets for live events.

Various levels of government are starting to crack down on ticket sellers.

The Competition Bureau said earlier this year that Ticketmaster’s advertised prices are deceptive because consumers must pay additional fees that are added later in the purchasing process, but that it had not contravened federal competition legislation by facilitating the mass scalping of tickets through the use of its TradeDesk software.

British Columbia in April proposed consumer protection legislation to prohibit mass-buying software and regulate how tickets to live cultural, recreational and sporting events are bought and sold in the province.

That same month, Ontario scrapped part of a law that would have capped ticket resale prices at 50 per cent above the original face value.

The Canadian Press

Just Posted

OPINION: Ten signs that Port Alice has changed

“Right now, our lack of amenities is holding back economic growth in our village”

Striking Western Forest Products workers could lose benefits in September

Union, forest company at odds over Vancouver Island benefit payments as strike enters third month

Port McNeill council discusses ‘bear aware’ and what you can do to stay safe

Port McNeill’s Conservation Officer Brad Adams gave a presentation about being ‘bear aware’.

Port Hardy RCMP release tips to prevent fraud and theft from vehicles

In many of the incidents reported, “the vehicles that were broken into were unlocked.”

Stranded hikers rescued by helicopter on Mt. Schoen

Campbell River Search and Rescue used hoist operation to rescue trio

B.C. sockeye returns drop as official calls 2019 ‘extremely challenging’

Federal government says officials are seeing the same thing off Alaska and Washington state

Groups ready campaign to help young voters identify ‘fake news’ in election

The media literacy campaign to focus on identifying misinformation and suspicious sources online

Big rally in northern B.C. draws attention to continuing lumber crisis

Mayor Joan Atkinson says about 400 workers have been directly affected by the closure of the Canfor mill

Orangeville Northmen take Minto Cup at Langley Events Centre

Swept best-of-five series 3-0 over Victoria Shamrocks

Expanded support to help B.C. youth from care attend university still falling short

Inadequate support, limited awareness and eligibility restrictions some of the existing challenges

Ethnic media aim to help maintain boost in voting by new Canadians

Statistics Canada says new Canadians made up about one-fifth of the voting population in 2016

UPDATE: Crown cross-examines B.C. father accused of killing daughters

Andrew Berry is charged in the deaths of six-year-old Chloe and four-year-old Aubrey in 2017

Dog attacked by river otters, Penticton owner says

Marie Fletcher says her dog was pulled underwater by four river otters in the Penticton Channel

BC SPCA overwhelmed with cats, kittens needing homes

Large number of cruelty investigations, plus normal ‘kitten season’ to blame

Most Read