B.C. Information and Privacy Commissioner Elizabeth Denham.

VIP patient snooping among health privacy breaches

Privacy commissioner's report urges health authorities to tighten safeguards

Too many health authority employees inappropriately snoop in patient records and some deliberately disclose sensitive information via social media or cellphones.

That’s one of the most serious types of breaches flagged by B.C. Information and Privacy Commissioner Elizabeth Denham in a new report on how the province’s health authorities safeguard privacy.

The report cites “cases of snooping where staff members access records of VIP or other patients out of curiousity or for malicious intent.”

It uncovered four cases in 2013 of staff posting photos of patients to Facebook or Instagram, and three cases of doctors or nurses taking photos.

Another nurse commented on a patient’s health information on Facebook.

“The (privacy commissioner’s office) has serious concern regarding health authority staff deliberately disclosing the sensitive personal information of patients through their own mobile devices and on social media,” the report said.

The report doesn’t break down the number or frequency of incidents between B.C.’s health regions.

Denham’s office has received 200 privacy breach complaints over 10 years from health authorities but suspects that’s just one per cent of the actual number of incidents.

Misdirected faxes were the single most common type of privacy breach identified.

Lost or stolen records or mobile devices were most common among home health and community care programs.

Half of health authorities reported problems with home care workers leaving patient records unsecured in their cars against policy.

Fraser Health told Denham’s office its privacy officers notify affected individuals in almost every privacy breach, in addition to the health region’s CEO.

There is no legal requirement for disclosure in B.C.

Data held by health authorities includes personal identifiers, financial information, health conditions, test results, medication used, as well as information on patients’ physical, mental and emotional status, as well as lifestyle and behaviour.

Denham issued 13 recommendations for action to reduce the risk of future privacy breaches.

Just Posted

Port Hardy RCMP issues warning about recent overdose

“Our primary concern is public safety. We are urging the public to be aware of what is circulating.”

Port Hardy RCMP looking for volunteers who are interested in public safety

“The volunteer program will include community and crime prevention programs”

Suspicious fire in Alert Bay burns two homes, spreads to nearby bush

Police say underage suspects have been identified

VIDEO: North Island Bantam Eagles tie Dawson Creek Canucks in front of massive hometown crowd in Port Hardy

The Tier 3 Bantam Championships continued in style last night at the Don Cruickshank Memorial Arena.

Tri-Port Midget Wild finish season with gold medal performance

The other teams were no match for the Tri-Port girls.

Truck driver in fatal Broncos crash sentenced to eight years

Judge Inez Cardinal told court in Melfort, Sask., that Sidhu’s remorse and guilty plea were mitigating factors

B.C. fire department offers tips to keep your home safe during wildfire season

With wildfire season getting closer, the Penticton Fire Dept. offer tips to keep your home safe

Fierce feline spotted as ‘aggressor’ in face off with coyote in B.C. backyard

North Vancouver resident Norm Lee captures orange cat versus coyote in backyard showdown

Wilson-Raybould to reveal more details, documents on SNC-Lavalin affair

Former attorney general has written to the House of Commons justice committee

Anti-discrimination group wants to map offenders with cross-Canada hate atlas

Morgane Oger Foundation issues call for volunteers to help build Canadian Atlas of Populist Extremism

Dump truck driver hurt after highway crash on Vancouver Island

One man airlifted to hospital after collision between dump truck and pickup Friday in Ladysmith

Kater to launch ridesharing service in Vancouver by end of month

The Surrey-based company got its permits from the Vancouver Taxi Association

Most Read