Port Hardy night ER staff falls short of expectations

Writer tells of bad experience with night staff at Port Hardy hospital.

Dear editor,

Being a mom is a scary thing when your child is sick and there seems to be nothing you can do for them.

Being a new mom is even worse in tense situations. We as moms rely on the health professionals at the hospitals to help us and we expect them to be courteous, understanding and helpful.

Unfortunately, at Port Hardy Hospital we didn’t receive that. On Mar. 15 the treatment that my girlfriend and I received when we brought her two-month-old son into the emergency room was atrocious.

For two hours, we sat in the waiting room without even being acknowledged by a nurse or any other staff member, then we were subjected to the rudest attitude from the ER nurse and sent home without seeing a doctor.

We ended up returning to the ER during the day and seeing a dayime nurse who was amazed beyond a doubt. They took the time to help us to the best of their abilities and to make sure we were as comfortable as possible and ensure that we saw a doctor.

The night emergency staff needs to work on their “beside manner” and treat all patients fairly, maybe even take some lessons from the daytime staff. As a mom and a resident of Port Hardy, I suggest if you find yourself ER-worthy during the night, take the extra 20 minutes and drive yourself to Port McNeill and receive the care and respect you deserve instead of subjecting yourself to rude behaviour and hours of waiting to see anyone at Port Hardy Hospital.

Kate Pyle

Port Hardy

 

Just Posted

Marine Harvest Upper Island Riptide U18 Girls bring home provincial gold

“This has been an extra-ordinary season with a diverse group of young ladies…”

Port Alice considers taking back Link River

Village debates not renewing agreement with RDMW

Living with obsessive compulsive disorder

The Big Read: Vancouver Island mom calls for more mental health services as son battles OCD

Port Alice Community Market open for business

The community market has been a draw to members of the community, as well as to tourists.

Sea otter tours offer unique opportunity to explore Neroutsos Inlet

“We saw sea otters, seals, eagles, some deer, and some history.”

REPLAY: B.C.’s best video this week

In case you missed it, here’s a look at replay-worthy highlights from across the province this week

Former NHL goalie Ray Emery drowns in Lake Ontario

Police say the 35-year-old’s death appears to be a ‘case of misadventure’

Air quality statement warns of smoky air for Kamloops area

Environment ministry says area on north side of Thompson River may be affected by wildfire smoke

Pussy Riot claims on-field protest at World Cup final

Russian protest group claimed responsibility after four people ran onto field in police uniforms

Fans party on Montreal streets after French World Cup win

To city is home to nearly 57,000 French nationals

Fishin’ Corner: The Deserters Group is a pretty good early chinook producer

“This year salmon fishing has been pretty good, with the average size spring around 20-25 lbs.”

B.C. VIEWS: Making private health care illegal again

Adrian Dix battles to maintain Cuba-style medical monopoly

Almost every part of Canada’s largest national park deteriorating: federal study

Drawing on decades of research — the report lists 50 pages of citations

Activists protest outside Kinder Morgan terminal in kayaks, canoes

Tsleil-Waututh elder Ta’ah Amy George led the water ceremony from a traditional Coast Salish canoe

Most Read