(Pixabay)

‘Bait and switch’ warning ahead of Black Friday and Cyber Monday

Competition Bureau of Canada is warning shoppers of illegal sale tactics

The Competition Bureau of Canada wants you to know about a new online advertising trend ahead of Black Friday and Cyber Monday.

Nearly half of Canadians are expected to score deals this Friday and Monday, and it wants to warn them about a “bait and switch” scheme.

READ MORE: Have you started your Christmas shopping yet?

Here’s how it works: You find a great deal on an item online, such as a laptop. You then put the laptop in your shopping cart, check out and pay.

An email confirmation shows up in your inbox and everything looks good.

But then, you get another email from the retailer saying there was a mistake and they can’t honour the advertised price. So, they cancel your order and when you go back on the website, the same product is being offered at a higher price.

In some cases, the bureau said in its warning Wednesday, the bait and switch can be illegal because the store attracted you to their website under false pretenses.

“Don’t hesitate to contact the retailer’s customer service if you have questions, especially if your money is gone and there’s no product in sight,” the bureau said.

“You might only have a small window of time to flag the problem and alert your credit card provider.”

READ MORE: The newest advent calendar promises a bring a ‘high’ to your holidays

The retailer may have to honour the advertised price. Contact your local consumer protection agency to learn if those rules apply.

If you’ve been the victim of a bait and switch, report it to the Competition Bureau.

If you see this play out during your holiday shopping, the bureau recommends you:

  • Keep all emails and credit card statements to do with your purchases
  • Ensure all of the money is refunded into your account
  • Use a credit card for extra protection
  • Continue to check your statements afterwards for any odd charges
  • Check the website to see if the sale price is still being advertised at the fake sale price and report it to the Competition Bureau if so.

@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Port Hardy museum celebrates emergency services with new exhibit

The emergency services exhibit opened last week (June 6).

Port Alice RCMP are asking the public to slow down in construction zones

The alleged dangerous speeding incident is still under investigation.

Provincial COVID-19 data can now be used for B.C. to prepare for a second wave

In the past week, B.C. has seen a slight spike in daily test-positive case counts

North Island College announces 2020 graduation award winners

North Island College has announced the award recipients for the 2020 Graduation… Continue reading

‘Someone knows something’: a look into Vancouver Island missing persons with interactive map

There are more than three dozen people listed as missing throughout Vancouver Island

B.C. records 62 new COVID-19 cases, two deaths since Friday

Province has just over 200 active cases

Canadians torn on scaling back COVID-19 benefits to save money: poll

Of those surveyed, 78 per cent said they were worried about the size of the deficit

Port Alberni will have a salmon derby on Labour Day after all

Alberni Valley Tyee Club reveals ‘socially distanced’ derby only for Labour Day 2020

‘Trauma equals addiction’ – why some seek solace in illicit substances

Part 2: Many pushed into addiction by ‘toxic stress,’ says White Rock psychologist

Hotel rooms for B.C. homeless too hasty, NDP government told

Businesses forced out, but crime goes down, minister says

Suspicious fire quenched before reaching gunpowder in Nanaimo’s historic Bastion

Probe underway in basement blaze that erupted near where powder stored to fire signature cannons

Duncan model makes quarter finals in ‘Maxim’ magazine contest

Brandee Peart among top one per cent left in competition

Wage subsidy will be extended until December amid post-COVID reopening: Trudeau

Trudeau said the extension will ‘give greater certainty and support to businesses’

B.C. government prepares for COVID-19 economic recovery efforts

New measures after July consultation, Carole James says

Most Read